Turn your property into a high-performing short-let.

Hostable coordinates the complete guest journey: property preparation, listing creation, pricing, calendar management, guest communication, check-in information, cleaning, linen, restocking, maintenance coordination and owner reporting. The exact scope is confirmed in your management agreement.

The day-to-day operation is designed to sit with Hostable. You remain involved in important owner decisions, larger maintenance approvals and any changes that affect the property, while routine bookings and guest care are managed for you.

Yes. Your onboarding and ongoing communication will have a named Hostable contact, so you know where to go for performance questions, property decisions and planned work.

Flats, houses, serviced apartments and second homes can all be considered. Suitability depends on location, condition, access, guest demand and any lease, planning or building restrictions. More complex properties are reviewed individually.

Hostable charges 22% + VAT on the flexible plan, 18% + VAT on the six-month plan, or 14% + VAT on the twelve-month plan. A £150 + VAT minimum monthly management charge applies if the percentage fee falls below that amount.

There is a one-off onboarding fee based on bedroom count, reduced by 25% on the twelve-month plan. Optional technology and security upgrades, non-standard call-outs and a 5% direct-booking platform fee are priced separately. The full breakdown is shown in the fees section.

The payout schedule will be agreed during onboarding. You will receive a clear statement showing booking income, relevant deductions and the amount due to you, rather than an unexplained lump sum.

These normally remain property operating costs for the owner. Hostable can coordinate routine restocking, but the commercial proposal will show which costs are passed through and which are included.

No. We provide useful booking and income records, but tax treatment depends on your ownership structure and circumstances. You should take advice from a qualified accountant.

Hostable aims to use straightforward terms with a clearly stated notice period. The proposed term, notice requirements and treatment of future bookings will be explained before you sign.

Yes, subject to your current agreement. We can plan the handover of listing information, calendars, keys, supplier arrangements and upcoming reservations to reduce disruption for guests and the property.

Tell us as early as possible. We can discuss closing availability, honouring or relocating confirmed bookings and preparing an orderly operational handover around your sale timetable.

Yes. Short-let management does not prevent a later change of strategy, although existing bookings and the agreed notice period must be handled properly before the calendar closes.

Yes. Guests expect a complete, comfortable home rather than an empty rental. We can recommend the furniture, kitchen equipment, linens, lighting and practical details needed for the intended guest profile.

The property should be safe, clean, well maintained and presented consistently with its price point. It does not need to be extravagant; thoughtful, durable and welcoming usually matters more than expensive decoration.

Usually, yes. Owner stays can be blocked in the calendar with reasonable notice, subject to existing reservations and any preparation needed before the next guest arrives.

Regular turnovers create frequent opportunities to notice issues. We coordinate cleaning checks, document material concerns and arrange approved maintenance. Guest-caused damage is handled through the relevant platform or deposit process where available.

Review your mortgage, lease or freeholder terms, planning position, local licensing rules and specialist short-let insurance. Hostable can help identify the questions, but legal permission and suitable cover ultimately remain the owner's responsibility.

Guest communication and urgent issue triage form part of the managed service. Clear check-in guidance and house information resolve many questions before they arise, with escalation available when a genuine problem occurs.

Screening can include platform identity checks, review history, booking purpose, group size and signs of higher-risk behaviour. No process removes all risk, but sensible checks and clear house rules reduce avoidable problems.

No unauthorised parties. Occupancy limits and house rules are made clear in the listing and guest communication, with higher-risk booking patterns reviewed before acceptance.

The approach depends on the property. Secure self check-in is often the most practical option, supported by clear arrival instructions and help if a guest becomes stuck. Some homes may need a different arrangement.

The booking platform's cancellation policy normally determines the payment outcome. We update availability promptly and adjust pricing where appropriate to give the dates the best chance of being rebooked.

The launch plan can include major channels such as Airbnb and Booking.com, with other suitable platforms considered for the property and guest market. Calendar controls are used to avoid conflicting reservations.

Pricing should respond to local demand, day of week, season, events, booking lead time, property features and current availability. It is reviewed over time rather than left at one fixed rate all year.

There is no responsible universal promise. Occupancy varies by market and season, and a high occupancy rate is not automatically the most profitable outcome if prices are too low. We focus on sustainable revenue and net owner return.

No. Location, property standard, seasonality, competition and operating costs all matter. The calculator is a planning tool; we review the property and local market before recommending that an owner changes strategy.

Owner reporting is intended to show bookings, revenue, occupancy, relevant costs, guest feedback and operational priorities. The goal is to give you a useful view of performance without involving you in daily administration.

Use the income calculator, then share the property details with Hostable. We will discuss the location, current setup, owner goals and any restrictions before suggesting the next practical step.

A property review is normally needed before launch so access, condition, inventory, safety requirements and presentation can be assessed properly. The format depends on the location and stage of preparation.

A guest-ready, compliant home can move quickly. Furnishing, photography, safety work, permissions, key systems and maintenance can extend the timeline. We will give you a realistic launch plan after reviewing the property.

No. A managed service is particularly useful for remote owners. Reliable local access, cleaning and maintenance arrangements still need to be in place, and Hostable coordinates those operating relationships.

The property should not launch in breach of its legal restrictions. Confirm the position first and obtain written permission where required. If short letting is not permitted, a different rental strategy may be more appropriate.